Research from Cornerstone OnDemand exposes how federal agency management culture and siloed human capital efforts are preventing adequate preparation of workforce
SANTA MONICA, Calif., May 28, 2014 – Although workforce management is a top priority for federal government human capital professionals, new research reveals that current programs and initiatives to manage, develop and engage federal agency employees are not yielding the desired results. A survey from talent management software firm Cornerstone OnDemand (NASDAQ: CSOD), conducted in collaboration with Worldwide Business Research (WBR), also raises concerns as to whether federal agencies are adequately preparing their workforces for future mission needs or preparing the next generation of agency leadership to take on future challenges.
Cornerstone’s and WBR’s benchmark survey, Creating the Next Generation of Federal Human Capital: The 2014 State of Human Capital Management Report, found 76 percent of federal agency human capital executives feel their current employee management programs and procedures fall short of where they need to be, such as recruiting, training and development, performance management, and succession planning. In particular, 63 percent of respondents state that their succession planning efforts are not successful. However, only 38 percent of human capital managers surveyed cited succession planning as one of their top three talent management priorities for 2014.
According to the Government Accountability Office, about 30 percent of the federal workforce will be eligible to retire in the next three years. This makes the survey findings particularly concerning, as the potential loss of leadership and institutional knowledge due to massive turnover underscores the importance of a strategic and efficient approach to developing and retaining individuals with the critical skills needed to lead federal government agencies in the coming years.
Other key survey findings include:
- 2014 Workforce Management Priorities: When asked to identify their top three priorities for 2014, respondents cited “identifying/closing skills gaps” in their workforce first (71 percent), followed by “recruitment” (60 percent) and “training and development” (53 percent) – three activities that align closely with succession planning.
- Misaligned Investments: According to the survey, there is a clear disconnect between what agencies cite as their top talent management priorities and where they are actually investing their budgets and resources.
- Skills gaps: While identifying and closing skills gaps was cited by the majority of respondents as their top 2014 priority, only 45 percent reported they are actively working on related projects.
- Recruiting: While cited among the top three talent management priorities for 2014, only 46 percent of survey respondents said they are currently investing in effective recruitment initiatives.
- Training and development: Despite being cited as a priority, only 14 percent of those surveyed reported that they are increasing their training and development investments. In addition, 44 percent are reducing their current investments in training for the coming year.
- Management culture: Eighty percent of respondents said that the management culture of their organization (apart from budget) was the greatest impediment to achieving their human capital management goals.
While the report reveals the pitfalls of focusing on individual, siloed projects for talent management initiatives, it also presents an opportunity for federal agency human capital professionals to refocus and reprioritize their efforts, as well as unify their strategies for hiring new talent, evaluating and engaging current employees, and developing future leaders. Without a cohesive approach, federal organizations risk the foundation of their human capital today and in the years ahead.
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